Privacy policy

Last updated: May 23, 2026

Artfully Decor operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Artfully Decor is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment method, payment confirmation, billing details, transaction details, and other payment-related information processed by our payment providers. We do not store full credit card or debit card numbers on our own systems.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to provide essential website functionality, analyze how you use our Services, and deliver personalized content and advertisements.

Types of cookies we use:

Essential cookies: Required for the website to function properly (e.g., shopping cart, checkout)
Analytics cookies: Help us understand how visitors use our Services (e.g., page views, traffic sources)
Marketing cookies: Used to show you relevant advertisements based on your interests
Preference cookies: Remember your settings and preferences for a better experience

Managing cookies:

You can control cookies through:

Your browser settings (most browsers allow you to refuse or delete cookies)
Our cookie consent banner when you first visit our website
Your cookie preferences, which you can update at any time

Please note that disabling certain cookies may affect the functionality of our Services. For more information about how we use cookies in connection with Shopify's services, please see the section "Relationship with Shopify" below.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending promotional communications by email, showing online advertisements for our products or services, and measuring the effectiveness of our marketing. You may unsubscribe from promotional emails at any time.

Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses through our Your Privacy Choices pageYour Privacy Choices page or by visiting https://privacy.shopify.com .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy PolicyShopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information at the Shopify Privacy Portal.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account information: Retained for as long as your account is active or as needed to provide Services to you
Transaction records: Typically retained for 7 years to comply with legal and tax obligations
Marketing information: Retained until you opt-out or request deletion
Security and fraud prevention data: Retained as necessary to protect our Services and users

When we no longer need your personal information, we will securely delete or anonymize it. You may request deletion of your information at any time by contacting us using the details provided below.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest using industry-standard protocols
Secure payment processing through PCI-DSS compliant service providers
Regular security assessments and monitoring
Access controls and authentication requirements for our personnel
Secure data storage with reputable cloud service providers

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including information about the categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, and the third parties with whom we share it.
Right to Delete. You may have a right to request that we delete personal information we maintain about you, subject to certain exceptions.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses at our Your Privacy Choices page or by visiting https://privacy.shopify.com .

Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Exercising Your Rights:

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Additional Information for California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Your California Privacy Rights:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including the categories of sources, business purposes, and third parties with whom we share personal information.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Correct: You can request correction of inaccurate personal information we maintain about you.
Right to Opt-Out: You can opt-out of the "sale" or "sharing" of your personal information for targeted advertising purposes.
Right to Limit Use of Sensitive Personal Information: If we use or disclose sensitive personal information for purposes other than those permitted under the CPRA, you may have the right to limit such use.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

How to Exercise Your Rights:

To exercise these rights, please:

Visit our Your Privacy Choices pageYour Privacy Choices page
Email us at support@artfullydecor.com
Visit the Shopify Privacy Portal at https://privacy.shopify.comhttps://privacy.shopify.com

California "Shine the Light" Law:

California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Minors:

We do not sell or share personal information of consumers we know are under 16 years of age without affirmative authorization.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

If you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with your local supervisory authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live, including in countries where Shopify, our service providers, fulfillment partners, payment processors, analytics providers, or other third-party partners operate. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Policy, we will notify you by email (if you have provided your email address) or by posting a notice on our website prior to the changes becoming effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

Artfully Decor
Email: support@artfullydecor.com

We usually respond to privacy-related inquiries within 1–2 business days.

For questions specifically about Shopify's processing of your personal information:

Shopify Privacy Portal: https://privacy.shopify.comhttps://privacy.shopify.com
Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users

We will make every effort to respond to your inquiry and resolve your concerns in a timely manner.